Privacy

This page explains how our website is managed with regard to processing of its users' personal data. Processing is always based on principles of lawfulness and correctness in compliance with all the legislation in force and we adopt suitable security measures to protect the data.
Our Privacy Policy applies to access to our website, both when no purchase is made and when access leads to use of our services and the purchase of products. By using our website, you accept the terms given in our Privacy Policy.
Your personal data will be stored for a period of time compliant with the purposes for which they are processed and in compliance with legislation in force.
This Privacy Policy is also provided as a brief informative note pursuant to art. 13 of Italian Legislative Decree 196/03 (Italian personal data processing law implementing directive 95-46-CE of the European Parliament and Council) for those who interact with the web services on this site, with a view to protecting their personal data, accessible via internet at: shop.manuelcaffe.it which corresponds to the site’s homepage.
This information applies only to the above-mentioned website, which is owned by D.M.C. SRL and does not apply to any websites that link to or from the said website. These are autonomous data controllers, please see their websites.
This informative note is also based on Recommendation no. 2/2001 which the European authorities for personal data protection, brought together by the Group established with art. 29 of directive 95/46/EC, adopted on 17 May 2001 to identify some minimum requisites for collecting personal data on line and in particular, methods, times and nature of the information that the data controllers must provide for users when the latter visit web pages, regardless of the reason for the visit.
The website server is at Micso s.r.l. - via Tiburtina, 318 - I-65128 Pescara, Italy. Please see all the specific details in the various sections of the website.

Types of data processed and processing methods

Data may always be processed by Manuel Caffè to fulfil a legal, regulatory or EC directive obligation and to uphold or defend a right of Manuel Caffè.
Manuel Caffè may communicate the data to public bodies, judicial bodies, law enforcement agencies, lawyers/legal advisors and postal services/couriers, if necessary.
In the case of credit card payments, information essential to the transaction (card number, expiry date, security code) will only be used by the processing controller, without any third party access.

Browsing data

During normal operations, the computer systems and software procedures necessary for the running of this website collect personal data whose transmission is implicit in the use of Internet communication protocols.
This is information that is not collected to be associated with identified data subjects, but which due to its very nature may permit the identification of users when elaborated and associated with data held by third parties.
This category includes IP addresses or domain names of the computers of users connecting to the Website, URI (Uniform Resource Identifier) addresses, time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the state of the response given by the server (successful, error, etc.) and other parameters relative to the user’s operating system and computer environment
These data are used solely for the purpose of collecting anonymous statistical information regarding use of the site and to check that it is working correctly and are cancelled immediately after elaboration. The data may be used for ascertaining responsibility in the event of hypothetical IT crimes committed against the Website.
Data may be processed using paper, computer and IT tools

Data provided voluntarily by users

Non-obligatory, explicit and voluntary sending of emails to the addresses given on this website entail acquisition of the sender’s address, needed for answering requests, together with any other personal details in the email itself (and in any attachments) or in the specific forms. When only a contact email address is provided, without the specific form, by sending the email users consent to processing of their personal data (email address and content of the request) by Manuel Caffè, in compliance with this Privacy Policy for the purposes of replying to the email and following up the requests it contains. Providing data is never mandatory, but refusal to provide the address or other data needed to follow up the request may make it impossible for us to reply to the email and meet the request.
The data may be processed using paper, computer and IT tools.
Depending on the service requested, please in any case see all the details given in the various sections of the website, in order to learn about all the specific purposes and methods of processing therein.

Data controller and rights of the data subject

The data controller is Manuel Caffè D.M.C. srl with registered offices in Via dei Bar 14 – 31020 San Vedemiano.
You can also request any information you need by writing to customercare@manuel.it with “privacy” in the subject line, for the attention of the data processing controller.

Below are details of art. 7 of Italian Legislative Decree 196/03

Art. 7 (Right to access personal data and other rights):

1. The data subject has the right to receive confirmation of the existence or not of personal data of which he is subject, even if not yet registered, and communication of the same in intelligible form;
2. The data subject has the right to receive information:
   a) the origin of the personal data;
   b) the purposes and methods of processing;
   c) logics applied in the case of electronic processing;
   d) the identity of the owner, the controllers and the representative appointed pursuant to the terms of art. 5, paragraph 2;
   e) the subjects and subject categories to which personal data may be communicated or which may receive such information while acting as a national territory representative, processors or appointees.
3. The data subject has the right to:
   a) update, modify or if so desired, integrate the data;
   b) cancel, transform into anonymous format or block data processed in violation of the law, including that which it is not necessary to preserve in relation to the purposes for which said data was collected or subsequently processed;
   c) confirmation that procedures under a) and b) have been brought to the attention of persons to whom said data have been communicated or transmitted, except in the case in which such communication proves impossible or involves means manifestly disproportionate with respect to the right protected.
4. The data subject has the right, wholly or in part, to oppose:
   a) when his/her reasons are legitimate, processing of personal data, even if pertinent to the purposes of the data collection;
   b) processing of his/her personal data for the purposes of issuing advertising or direct sales material or for market research or commercial communications.

Communication and notification

No data deriving from the web service (therefore the above-mention browsing data) will be communicated or made known to third parties (apart from judicial bodies or law enforcement agencies if necessary).
The personal data are processed by authorised processing personnel (admin and PR staff, also third party, IT system management technicians, even third parties, who may also act as system administrators and are in this case nominated as such, marketing sector staff, even third parties, interns, processing controllers and their collaborators, personnel of the specific sector receiving a request, website management staff, even third parties), only when processing is required in order to fulfil their job and only using those operations strictly necessary for the same purpose.
They may also be processed by processing controllers (even third party companies responsible for deliveries, marketing and server management and storage). Third party companies may also use authorised personnel to process the data. These will carry out the same activities and process the data for the same purposes as those for which the controllers were appointed by Manuel Caffè.
For those authorised to process data, please also see the specific details on the website according to the service requested.
Data provided by users may be communicated to third parties because of a legal communication obligation or a need to communicate to uphold a right of the company with the authorities; they may be communicated to any transporters/couriers for delivery of the requested Manuel Caffè material; they may be communicated to any subject categories specified in the information details in the various sections on the website.